Every customer is family and after every purchase, we send out a letter to personally thank you for your purchase with us. The responses we have gotten have been overwhelming and we wanted to share a few of them with you.
I first discovered Tusk, in about 2010, at a small shop in Manhattan somewhere near FIT. I purchased a small backpack and it was exactly what I was looking for. After using it to death (I loved it), I deceided to try something new and bought a few different bags over the years. I recently discovered my old faithful Tusk backpack in the back of my closet and was reminded of how great it was, so I decided to look it up order a new one...
Amy C, May 4, 2021
I purchased a Tusk wallet 12 years ago in New York and have loved it but it got stolen recently and I was devasted. As I live in Melbourne, Australia I was not sure I could buy another one and was excited to find I could purchase on line so I am looking forwarding to have a Tusk wallet again.
Maryanne G, Mar 1, 2021
I have carried Tusk wallets for a few years now. This is my first time ordering directly from your site. I love them and is the only wallet I use now. This is the first time I'm trying one of the handbags.
Vera A, Feb 2, 2021
Thank you for your email. I have purchased your products in the past as I used to live in NYC. I have since moved, but as my current wallet finally failed me (the lining tore) after probably close to 20 years (?) I decided I needed a new edition as I love the quality of your workmanship and I appreciate the subtlety and nature of your elephant logo.
Nicky S, Jan 12, 2021
I’ve been a big fan of Tusk wallets for many years. A friend gave me my first “Leonardo” more than 10 years ago. I loved its styling (the card slots are perfect!), its size, the quality of the leather and the colors (brown outside and aqua inside). A few years ago, I was ready for a change despite the first wallet still being in great shape (I still have it). So I purchased another “Leonardo” (brown outside and medium blue inside). That wallet is still in terrific shape as well but I decided it was time for something different. Hence, my recent purchase of an “Amsterdam” compact wallet. The first two wallets were standard size - which, to me, is already smaller in size compared to most wallets, but I decided this time to go even smaller with a “compact” style. I prefer not to have a large, overstuffed wallet in my rear pant’s pocket. So I’m looking forward to my newest Tusk wallet. All my wallets going forward will always be Tusk. I really like them.
Al T, Dec 14, 2020
Years back I went to every single store in the mall looking for a wallet. I wanted a small, cute one that would fit in my pocket. Finally, the last store I went to I found the lone Tusk wallet left. This story is going back a while and this current order was for my third Tusk wallet. Tusk Siam has been the only wallet I have used since. I was Excited to see that you have multiple lines like Siam with all different colors. I liked the navy one, but it was sold out.
Melissa Z, Dec 2, 2020
My son who lives here in Manhattan originally bought me my Tusk wallet 10 years ago I have used it everyday for the last 10 years even after leaving it in the pocket of my jeans and putting it through the washing machine!. So naturally it was time to replace it and I was determined to replace it with a Tusk wallet.
Jonathan R, Nov 24, 2020
I wanted to let you know that I was very impressed with my purchase. My purchase came nicely packaged with a few dried flowers included in the wrapping. The shipping time was quick. Several years ago, I had purchased a Tusk wallet from a Lord & Taylor store and was impressed with its quality. I am happy to report that your standards have remained intact and this item also shows time and effort in its manufacture. Thank you for your inquiry. It is a welcome change to receive a personalized Thank You for your business email to an email address where I can actually respond. Your personalized attention to detail is very much appreciated.
Debbie M, Oct 12, 2020
I heard of Tusk several years ago when I was searching for a “French purse” style wallet and stumbled upon the Donnington, which I purchased. Since then, I’ve been a big fan of the Tusk brand and am always looking at the site to see what’s new.
Jeannae Z, Sept 10, 2020
I heard about Tusk because I have a similar style wallet that I had many years ago. Since then, I have had wallets from Lodi and Louis Vitton. I really like the Tusk style that I just purchased and if the wallet I just ordered is as well made as the one I got years ago, I may be purchasing more in the future. Of course, I would probably only purchase more if there some kind of discount.
Katie M, Aug 04, 2020
I bought my many-coloured, striped wallet from Kemi on the Danforth in Toronto many years ago. I’m not sure how many years, but I would guess at least 15. It became an indispensable part of my life, fitting all my requirements for what I carry around with me in a wallet. However, lately my wallet has begun to look a little the worse for wear - the stitches holding the stripes together wearing away and the colours faded and scuffed (see photo). I went down to Kemi yesterday hoping to find a replacement wallet but they do not sell your product anymore. However, the proprietor searched the web, found your website and the exact same wallet (except sadly not with the stripes). So I went on line yesterday and ordered it. I can hardly wait for it to arrive so I can transfer everything to exactly the same spot in my brand new wallet, pristine, unfaded and unscuffed wallet.
Valerie J, July 06, 2020
I purchased a Tusk wallet from Nordstrom (I believe) in 2004 or 2005. It is the best wallet I have ever purchased and I still use it today. I decided to purchase another because I have to fold the bills in half to fit them in my current wallet, and over the past 15 years, the leather has stretched out and started to tear a little. Also, I think the coin pocket will come in handy. Over the years, I have purchased other wallets that I could slip bills in without folding, but I returned all of them because they were nowhere near the quality of your wallets. I'm happy to purchase from your family business rather than a big retail store these days and it's very kind of you to donate to the healthcare workers. I'm looking forward to receiving my new wallet on Monday!
Deena C, May 18, 2020
I had a Tusk wallet from ages ago, and it finally met its end when I left it with an open pen in my tote bag a couple months ago. I’d bought that wallet at some shop without knowing the brand etc, but then when I needed to replace, I came to the Tusk website. I am happy and proud to support the work you all are doing. Also they are beautiful products.
Kinjal P, May 11, 2020
I purchased a Tusk wallet in a small local artisan store in Los Angeles several years ago while visiting. I have been using it excluseivly for at least ten years. As it is showing wear, I have continued to look for a similar wallet with such a classy minimalist look and yet superior functionality. I had not been successful in that search until I finally visited your website a couple of days ago. I can't tell you why it took me so long to think of doing just that, but how very pleased I am. I found a wallet that seems as though it will be perfect, finally allowing me to gently retire the one I have refused to give up for a very long time (and even as I suggest giving it up, I truly believe I will merely transition it to part-time status as my "jeans pocket wallet"). Thank you for the creativity in design, excellence in quality of product and a very genuine hand in touching your customers.
Pam G, March 20, 2020
Thank you so much for your kind email and fast shipping! My card case arrived yesterday and I absolutely love it.
Susan R, March 5, 2020
You wondered how I heard about Tusk... well, I've been carrying the same Tusk wallet around for close to 15 years now, and it finally has given up the ghost! So I searched on-line in order to purchase a new one because I am so attached to the current one that it is hard to even think about giving it up. My mother-in-law used to sell Tusk products in her Chapel Hill, NC shoe and accessory store, and she always loved your brand, so that was the source of my original introduction to Tusk. She passed away and we had to close her shop in the mid-2000s, but your beautiful bright colors and lovely quality bring me happy memories of her and her wonderful style. I'm very much looking forward to receiving my new wallet!
Francesca F, February 26, 2020
Good morning....I've been a Tusk customer for years now...this is the 3rd wallet I've purchased.....Love them!!!! can't wait for the new, smaller wallet to arrive!
Karen M, January 2, 2020
For many years, I had been searching for a wallet with a zipper closing, outside insert for receipts and a gusseted change pocket on the outside. This is when I made my first purchase of a TUSK wallet more than a decade ago, that is is perfect condition. Since then, I purchased the black lizard, a small billfold for a tiny purse, and now the wood colored Donington wallet. Thank you for providing the ultimate workmanship and design.
Barbara P, December 12, 2019
I purchased my first Tusk wallet after seeing it in an Oprah magazine. It is the best wallet I have ever had. My recent purchase of 2 small wallets are intended for my daughters.
Lori J, November 7, 2019
I have 2 other Tusk backpacks....love 'em!
MJB, October 23, 2019
I purchased a Tush wallet at least 20 years ago. Honestly, there is nothing wrong with it now. I just wanted a new wallet. I like the size, the outside coin pocket and it has plenty of card slots with a secure ID window. I did check with Nordstrom first but only wanted Tusk. While on your site, I did order a bag too.
Diane S, October 4, 2019
My Mother purchased a wallet for me many years ago that I still use and love~ I thought I would return the favor for her birthday. :-)
Carrie A, Sept 17, 2019
Sure, happy to help... I actually first learned about Tusk in 2011. I received a green and orange card case in an office gift swap. I believe it's the Leonardo, unless you have changed your product names! The wallet is so well made that I am STILL using the same exact one and am only needing to replace it now because the plastic is finally cracking (the leather is still in fantastic shape). So I'm buying another because I have loved it so much for so many years, and want the same exact one!
Lauren W, Sept 17, 2019
I love your products and get so many compliments on them!
Carolyn M, Sept 8, 2019
I have loved your brand for years and purchased your purses and wallets over the years. I like the leather and craftmanship and also that a lot of pieces are unique. So from time to time I visit your website to see what is new.
Brigitte B, Aug 11, 2019
And thank you for contacting me. About 7 or 8 years ago I purchased a Tusk wallet from Lord & Taylor. I was in desperate need of a new wallet and to be honest, Tusk seemed a bit out of my price range. However, I really, really liked it! The quality was exceptional and it seemed to have everything I was looking for, so it went home with me. I have used it every day since, but it's been showing wear lately and I went in search of a new wallet, starting with Lord & Taylor. I am really not much of an online purchaser, but my brick and mortar search was fruitless and I decided to try your website. And there it was -- the very same wallet! I was thrilled. My first choice of color was sold out, but I was pleased to get my second choice. My decision to buy was a lock after seeing your offer of a 15% discount for new shoppers. The process was very simple and now I am sitting home waiting for my new wallet. Thanks for asking!
Jodie F, July 23, 2019
I heard about Tusk years ago when I worked in the neighborhood of your store. I purchased many items over the years, including wallets, bags, jewelry boxes, and card cases. The wallet I bought in 2008 stood up to heavy use on a daily basis, until finally the zipper gave out, after 11 years. When this happened, I didn't want to look for any other wallets, I wanted the same Tusk portfolio clutch I had come to love so much. I was delighted to find that it was still available. Yesterday I replaced my old one with the identical wallet style in a different color. Thank you for your excellent craftsmanship. I love my new wallet!
Robin T, July 8, 2019
I was recently looking for a small bag and a new wallet, and was (almost) overwhelmed by the choices at your store! It was so enjoyable to shop there, and fun to be shown so many designs. Being Tusk, it was a given that the leather and workmanship would be excellent. What impresses me, and keeps me a repeat purchaser of Tusk, is the design and functionality of your products.
Jamie A, June 27, 2019
My current wallet, which I have had for years, is a Tusk wallet. The clasp on it does not function any longer (age) and so I needed a new wallet. It has served me very well which speaks highly for the quality of materials and will miss it but now look forward to its replacement.
Helen C, June 24, 2019
I’m finally replacing my first Tusk wallet, which is probably nearly 10 years old! It’s a beautiful spring green leather with red fabric lining and I STILL get compliments on it to this very day. I have been so impressed with how well it had has held up that I can’t ever imagine buying anything but Tusk. Your loyal customer,
Christina B, June 1, 2019
"My mom recommend your company. She has the same wallet I ordered and loves it. She always has the finest quality items and so her recommendation is a compliment to your brand/company. "
-Moriah A, May 22, 2019
"Loving the wallet. And enjoyed the friendly and warm welcome. I have been wanting to change out my wallet for a number of years. Since booking a holiday to NYC. I did some research on google on where to go that was close to where we were staying (W 26th Street) In the end I chose Tusk not only because of the location but the look and variety of the products on offer and the story behind Tusk. It was a little tricky to find at first (l was expecting to see a shop front store) and I almost gave up, if I hadn't re-read your website and asked the guard in the building. I couldn't find Tusk at the ground floor directory either. MY assumption was that the business is mostly focused on the on-line market. (Which makes sense) I enjoyed the visit and was well looked after, it was almost like finding a hidden little Gem in the city that only a certain few know about."
-Mike H, May 22, 2019
My first Tusk purchase was in Lord & Taylor, NYC. Although I did not hear about your company, I was drawn to its design and features. When it was time for a new wallet, I did not hesitate to purchase a Tusk again.
-Ekul, May 17, 2019
"I have four Tusk bags and two wallets already. I lived in NYC for 15 years, at [removed for privacy], so I would walk by the store on a daily basis. The bag I just bought is to replace my daily Tusk bag that I've had at least 5 years. I have been hesitant to replace it as there isn't anything wrong with it (no holes, no rips, no fraying seams, the hardware is immaculate) and the inside is perfect, but it is a light color and I've just gotten it so dirty it's beyond cleanable at this point!"
-Megan A, Apr 24, 2019
I am looking forward to receiving my new wallet! It replaces my old Tusk which has finally given up the ghost after ten long years of constant use! Tusk seems to be the only place that makes a double zip wallet and I am just delighted that you are still making this one. When I receive it I will certainly leave you a glowing review!
-Hilary W, March 11, 2019
"I've always had a Siam Tusk wallet. Can't live without! 15+ years? Current one is yellow/green and sooo beat up. MY friend are like-please get new wallet you are embarrassing us! can't wait for the blue!"
-Jamie T, Feb 25, 2019
"I love your product. I have been using the wallet for over 10 years and bought it several times over in different colors. I tried other wallets just for change, including Prada, Chanel and returned to Tusk as its simply the best make, functionality, quality and look."
-Basak G, Jan 21, 2019
"My last two wallets have been Tusk, and I love them. I was very disappointed my local Nordstrom no longer carried them. I believe they have the best interior layout."
-Jennifer M, Dec 16, 2018
"I love your leather goods -- the colors! the quality of the workmanship! the style! -- and will be happy to leave a review (This is addition to telling all my friends about your beautiful products are your warm, helpful, enthusiastic staff members.) Thanks for reaching out And good luck at your new location in the Flatiron district! Tusk fan for life."
-Jackie C, Nov 9, 2018
"I love your products so much that I plugged you guys on my blog today! kellyfoota.com Thank you for creating such beautiful, timeless, quality pieces that I treasure!"
-Kelly B, Nov 8, 2018
"I bought my Tusk wallet about ten years ago, and my only complaint is that it is still in great shape so that I don't have an excuse to buy another one! So I bought this one as a gift for a dear friend. I love your products and that they are crafted in Bombay (as opposed to Mumbai) :)"
-Syma M, Nov 1, 2018